This privacy policy is intended to inform you of how Translate Go processes your personal data while respecting your rights. You can use the Translate Go website or product without sharing personal data, but some features require mandatory registration, where the identifier is a validated email address.
As a Chinese company, Translate Go collects and manages your personal data according to relevant laws and regulations.
By using any Translate Go website or product, you are deemed to have read and agreed to these rules regarding the use of personal data. If you do not agree with the rules, please do not access the Translate Go website.
The company responsible for collecting your personal data is Hangzhou Qingxun Technology Co., Ltd., a limited liability company with a registered capital of RMB 12.5 million. The company is registered in Hangzhou, Zhejiang, China, with a unified social credit code of 91330110MA28XCA55H, and its registered office is located in Hangzhou, Zhejiang, China.
Personal data includes any personally identifiable information that you intentionally provide or use when registering on one or more Translate Go websites or products. Personal data includes "registration data", "usage data", "activity data", and "user contribution":
a - Registration data
The registration data refer to the fields you filled in when you
create or update your Translate Go account.
You must provide a validated personal email address rather than a
"temporary" one.
b - Usage data
When you browse the Translate Go website, usage data will be
automatically stored to provide you with a personalized experience.
For example, Translate Go will automatically be set to the last
language you use. Translate Go allows you to view a list of
translation tasks you have performed, including details such as date,
source language, target language, and word number. This information
also allows Translate Go to calculate the available credit limit in
your account. Without such collected information, Translate Go may not
be able to provide you with the best user experience on its
website.
To provide better services, Translate Go collects log data and cookie,
as described in Article 8, even if you have not yet created a
Translate Go account or logged in.
c - Activity data
Translate Go does not store any personal data when you are not logged
in.
When you log in to Translate Go for translation, no personal data will
be collected. Your activity data is deemed as highly confidential and
cannot be accessed by any third party unless you share it with a third
party.
d – User contribution
Users who want to improve the Translate Go service may choose to
contribute to the collaboration by sending us your suggestions, ideas,
and feedback. Your feedback is then stored by Translate Go and linked
to your account.
Translate Go services process personal data to enable users to fully utilize the services provided and enable the Translate Go team to improve these services.
Using this data, any Translate Go user may, among other things:
• Benefit from an optimized experience
• Preserve their history, favorites, and preferences
• Contribute to or provide feedback on collaboration tools
• Receive responses to written requests made through the Translate Go
contact form
• Translate Go currently does not support invoicing and bills can be
obtained from the third-party payment platform (paypal);
• Receive new or existing features and updates on Translate Go
products
• Receive personalized learning content
• Store, edit, or modify translated documents
It enables Translate Go to:
• Optimize the different functions of each site
• Evaluate the audience of the Translate Go website
• Send email newsletters about new or existing features of Translate
Go products and services
According to our regulations, the data collected during the registration or use of the website is for the sole use of Translate Go employees, their subcontractors and service providers, companies under the same group, and other companies or trustees who process such data on our behalf, in compliance with this Privacy Policy and any other appropriate security and confidentiality measures.
However, the data may be disclosed in accordance with laws, regulations, or decisions of competent regulatory authorities or judicial authorities.
Personal data will be stored whenever your account is active or whenever you use the Translate Go website.
You may choose to delete your search history or translated documents and translation memories on Translate Go, and once deleted, they will permanently be deleted from our server and cannot be recovered.
You may also choose to deactivate your account at any time. Translate Go will delete registration data related to your user account (first name, last name, email, etc.) and link anonymously to the user contribution for that account.
Translate Go takes all necessary precautions, organizational, and technical measures to ensure the confidentiality of the information stored on the Translate Go website. Registered users' email addresses and personal data will not appear at any time.
Regarding the paid usage of the Translate Go service, the user's payment details are saved by the payment management company: PayPal.
You may share information about your use of Translate Go services on social networks. Translate Go is not responsible for the information you disseminate in this situation.
Translate Go promises not to disclose your information to any third party without your consent, and promises to take all necessary precautions, appropriate organizational and technical measures to protect the security of your personal data, in particular to prevent it from being distorted, damaged, or accessed by unauthorized third parties. Data is hosted in China and the United States
Translate Go reserves the right to sue those who attempts to access personal information unrelated to them.
a - Delete personal data
You may obtain communications and correct or delete information about
you if necessary.
For this reason, you may modify your profile information on the "My
Account" page of the Translate Go website online. Translate Go
reserves the right to verify the identity of the contacts before
allowing them to access personal data or considering their
corrections.
b - Cancel reference
You may ask search engines and Translate Go to stop associating
content that damages your first and last names. If your request
involves content that appears in the word usage examples given by
Translate Go, you may request that the content be deleted. The request
must be made through a contact form, and you should be able to justify
that harm is caused and your identity is legitimate. Please note that
Translate Go does not accept any claims for damages.
c - Responsibilities
Users remain responsible for the content they post on the Translate Go
website and manage their passwords.
Users agree to assume full responsibility for the content sent,
displayed, or downloaded during the use of the service. Users agree
not to use the service in any way that violates applicable laws,
including but not limited to anti-spam laws and regulations related to
confidentiality, and agree to take full responsibility for complying
with all such laws and regulations. Users further agree not to use the
service to convey any information or material that is harassing,
defamatory, threatening, obscene, indecent, infringing upon the
intellectual property rights of any third party, or otherwise illegal,
incurs civil liability, or constitutes or encourages the following
actions: may constitute a criminal offence according to any applicable
law or regulation.
Translate Go reserves the right to take appropriate measures
(including prosecution) where appropriate.
a - Use of cookies
Cookie is a small text file sent by a website to a user's computer or
other networked devices to uniquely identify the browser or store
information or settings in the browser. The cookie is created when the
browser loads a given website: the website sends information to the
browser, which then creates a text file. Every time a user returns to
the same site, the browser retrieves the file and sends it to the site
server.
We may divide cookies into technical cookie, advertising cookie, and
affiliate cookie according to different purposes:
• Technical cookie is used throughout your browsing process to promote
and perform certain functions. For example, technical cookie can be
used to remember answers given in tables or user preferences for
website language or presentation (when such options are available).
• Advertising cookie can be created not only by the website that the
user is browsing, but also by other websites placing advertisements,
widgets, or other elements on the displayed page. These cookies can be
used for targeted advertising, that is, advertising based on the
user's navigation.
Translate Go mainly uses technical cookie, including:
• An authentication cookie that allows you to maintain authentication
without re-entering your account credentials on each page
• Session cookie that allows you to store your session information
during access. This cookie is not permanent: it will be deleted at the
end of your access.
You may object to installing these cookies, but this refusal may hinder the normal operation of the Translate Go website.
Hangzhou Qingxun Technology Co., Ltd
Updated on: March 29, 2023